Grupo Lamosa, a Mexican multinational with a great presence in various countries of our planet, automates its customer service process with the technological platform www.egambpm.com designed and developed in Ibi.
Niasa, a company which belongs to Grupo Lamosa” and leader in its sector in Mexico, has acquired the services of the web platform www.eGAMbpm.com, to the company from Ibi QMS S.L, to automate its customer service process.
This technology platform facilitates to automate management procedures in any organization with important advantages for the company, as the bureaucracy is eliminated, and there are more control and a better communication of delegated tasks, and therefore, the company is more competitive.
Moreover, it is an online tool, so the company´s staff has the control anywhere and anytime. With this system the information is filed and recorded to avoid the loss of vital data for the company like mails, files, reports, etc.
QMS S.L, a company specialist in software to automate management process, is starting the internationalization process in Mexico, Chile, Argentina or Colombia, not forgetting the national market, where they have been working for 15 years.
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